If you have a Walmart account, in-store purchases will automatically be available to view online on the Walmart app. How to View Store Purchases on Your Account Walmart’s customer service also responds to requests via social media. You may call 1-800-WALMART (1-80) between 8 am –11 pm CST seven days a week. There are many other ways to contact Walmart customer service besides live chat. You can select “something else” if the issue doesn’t fit in any categories, and you’ll get connected to a representative.Ī representative will be able to provide available options for handling cash purchase returns without a receipt. There will be a few common categories to select from for your question, such as returns or billing issues.Ĭlicking a common category will get automated responses and may not be helpful in this case. If you used cash for your Walmart purchase, you would need to contact customer service to help find the purchase information.įrom the help center webpage, use the “Contact us” button on the left side of the page to chat with a representative.Īfter clicking the “Contact us” button, a live chat window will pop up on the screen. What if You Paid Cash and Lost Your Walmart Receipt? Click the blue “Download” button to download an image of the receipt. You will now be able to view the items in your purchase and a return barcode on the bottom right of the webpage. Enter the purchase date, card type, last four digits of the card, and the receipt total. Next, you will be prompted to enter the purchase details. Click on the correct Walmart store location. Search results may return a list of store locations based on your zip code. On the receipt lookup landing page, enter the zip code. When you’re ready, follow these step-by-step instructions to use Walmart receipt lookup: You will need to know the card type (Visa, Mastercard, etc.) and the last four digits of the card.You can use a statement such as a bank statement for a debit card or a billing statement for a credit card to determine the exact amount.
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